What to Look for in Hiring a Cleaning Service: Four Tips

Experience counts

Make sure your prospective cleaner has experience in the business. Anyone with a mop and a broom can claim to be a cleaner. Indeed, some upstart cleaners are very good at what they do. But both cleaning experience and business experience are great teachers. Cleaning is something we love to do, but our many years of experience and professional development also benefits our clients.

Sierra Maid’s owner, Mabinty Kanu, has vast experience both as a cleaner and a business owner. She know what questions to ask her clients and prospective clients in order to determine their needs. Experience has taught Mabinty and her staff to understand that each client’s needs and priorities are unique.

Mabinty understands that if you ask the right questions, you get the right results for your clients. We hope you’ll call us at Sierra Maid Cleaning so we can start working to get the results you need– whether it’s a one-time cleaning or regular cleaning service for your home or business.

If you haven’t decided on a cleaner yet, here are a few additional tips to keep in mind.

Is the price realistic?

Don’t let the “cheapest price” be your determining factor. If service is significantly less expensive than others, there may be a reason why. If a deal that’s too good to be true, as the old saying goes, it probably is.

The choice is yours. Do you have time to investigate a really “good deal” thoroughly to find out what kind of service you’ll actually be getting? Or is it better to save time and look for a realistically-priced service?

Chances low-priced cleaners are taking shortcuts, underpaying their employees, have a high employee turnover, or bad communication with their employees. Often it’s “all of the above.” So, move on.

What’s the cleaning company’s story?

Never underestimate the “About Us” page of any business’ website, including our own. The cleaner you are dealing with may have built the business “from the ground up.” And with passion and comittment. Are those things still alive in this cleaner? It’s not always easy to tell simply from reading about the prospective cleaning company and its mission. But it’s a good place to start.

For example, let’s say your prospective cleaner is a franchise cleaner. This can have advantages or disadvantages. It’s important for a cleaner to establish “best practices” to offer the best cleaning service possible. Ideally, a franchisee will receive good training in equipment and protocol with customers and will be sincerely interested in providing the best service. But too often, as we have seen, this is not the case. The cleaning business often is presented by the franchiser to the prospective franchisee as an “easy money” business. This attracts some insincere investors who may not have any experience in the business. They see it as a “turn-key” business. It isn’t. So, be prepared to NOT turn your keys over to any cleaner whose sincerity is questionable.

Is your prospective cleaner green?

It’s increasingly popular to say you are a “green” or environmentally friendly cleaning service. And some cleaning companies do live up to their name. We’re happy to say that  we’re among them. At Sierra Maid, we do everything possible to be green in the cleaning products we use in our business. And we we’ve been doing it long before it was popular and advantageous for a business to present themselves as eco-friendly.

Feel free to ask your prospective cleaners what kind of chemicals they use for cleaning. You deserve to know– especially if you have children, pets, or allergies. If the company refuses to tell you or if it uses cleaning agents with toxic ingredients, choose another service for your needs.

We hope you’ve found these tips helpful– and thanks for considering Sierra Maid Cleaning. Feel free to contact us by phone at (604) 763-6456. If we don’t pick up the phone right away, it’s likely because we’re helping and some sparkle or shine to someone’s day. But we’re good at returning calls quickly and servicing the needs of new and established clients. You can also get in touch via the form on our website’s contact page.